| Autonomy Etalk's Alternative To Customer Interaction Analysis
Dallas, TX. – August 6, 2007 – Autonomy Corporation plc (LSE: AU. or AU.L), a provider of infrastructure software for the enterprise, today announced it is creating an alternative to analyze contact center interactions through a combination of speech technology and multi-channel interaction analysis software. These capabilities enable organizations to gain an understanding of their customers and understand the trends and issues that could have a profound effect on the business. "Autonomy etalk's new trend identification and clustering solution finds the insights and opportunities embedded in customer communications," says Donna Fluss, president of DMG Consulting LLC. "Enterprises can use this solution to identify ongoing, new and critical operational, service and sales opportunities and challenges." Autonomy etalk analyzes recorded conversations and other communication channels such as emails and web, and provides trends on new topics and concepts.
Oracle's secret weapon: Charles Phillips
The former Morgan Stanley software analyst has emerged as one of the most powerful people in the software industry. How long can he keep customers satisfied and Wall Street happy?. After 31 acquisitions in the last two years, Oracle's tornado-like swath through the software industry continues, with no end in sight. But the company's best acquisition of all was the most surprising--hiring a gifted Morgan Stanley software analyst who has transformed, remarkably, into a powerful executive with a golden customer touch. .
FireScope Releases Business Management Solution Software Developer Kit
Software solutions for IT operations within companies can often be pre-packaged, out of the box, one-size-fits-all products with limitations to the way they can respond to a company's strategic goals and growth. But one company is leading the way with a highly flexible and extensible solution that can change and grow as the company grows. .
AboveNet Implements GE's Smallworld
NEW YORK, July 6 / / - AboveNet Communications, Inc., a provider of fiber based connectivity solutions for businesses and carriers, today announced that it has implemented the Smallworld Network Inventory(TM) portfolio of products from GE Energy to help manage its extensive fiber optic network footprint. Already the system contains over 15 gigabytes of data representing over 23,000 circuits across AboveNet's asset base of over 1.5 million fiber miles. Rajiv Datta, AboveNet's Chief Technology Officer, commented, "AboveNet is uniquely focused on its significant metro fiber assets which differentiate many of the services we provide. The Smallworld Network Inventory applications provide us with the capability to maximize the value of our network data for the benefit of our customers." AboveNet is using Physical Network Inventory(TM), Logical Network Inventory(TM) and Lightpath(TM) applications to help design and manage its network.
JasperSoft & MySQL Launch Major Upgrade to Business Intelligence Software for the ISV/OEM Market
LinuxWorld Conference and Expo -- JasperSoft Corporation, the market leader in open source business intelligence, and MySQL AB, developer of the world's most popular open source database, today announced the general availability of Jasper for MySQL: OEM Edition 2.0. This updated offering provides significant new features for easier integration and customization, targeted to software ISVs and OEMs seeking an interactive reporting solution to embed in their own MySQL-based products. By adding Jasper for MySQL into their applications, ISVs and OEMs can give users a full range of business intelligence (BI) and professional reporting capabilities. This includes ad-hoc interactive reporting and production pixel-perfect reporting, as well as scheduling and distribution. "Our partnership with JasperSoft provides our OEM and ISV customers with an easy-to-integrate competitive advantage through BI," said Mark Burton, MySQL AB's executive vice president of Sales, Channels and Alliances.
MassHousing standardizes on Cognos 8 Business Intelligence
Cognos (Nasdaq: COGN) (TSX: CSN), the world leader in business intelligence and performance management solutions, yesterday announced that MassHousing, the leading provider of affordable housing for both individuals and major developments across the American state of Massachusetts, has standardized on Cognos 8 Business Intelligence (BI). .
Scott Redd
Over his four-decade career, Scott Redd has created a new Navy fleet, helped administer Iraqs first occupational government, and now serves as the first director of the new National Counterterrorism Center (NCTC). Nobody ever accused the retired vice admiral of shying away from startup organizations. And Redds latest startup may be the most important job of his life. NCTC is the nations repository for counterterrorism intelligence and sets the nations war plan for fighting terrorists. The center has few employees of its own and, instead, brings together about 400 analysts and other employees from agencies such as the CIA, Homeland Security Department and FBI to pore over data collected by other agencies. NCTC houses the nations terrorist watch list and distributes it throughout the government nightly, and holds video teleconferences three times a day to keep the White House and the intelligence community informed about terrorist activity and counterterror operations.
Nigeria: Yar'Adua - Between Loyalty and Patriotism
"Next to knowing when to seize an opportunity, the most important thing in life is to know when to forego an advantage." - Benjamin Disraeli Let us encapsulate the current situation in the country this way: had Olusegun Obasanjo not daydreamed with the idea of a third term in office; were he not so shamelessly effective in the use of the various apparatuses of state to hound or eliminate the leading lights of the opposition to pave the way for his chosen candidate in the race to succeed him as a last option; and were he not so deadly effective in installing him, we would probably not be talking about President Umar Musa Yar'Adua today. .
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